What happens after I cancel my subscription?
First, thank you so much for giving Prepear Gold or a Full Access subscription to your favorite blogger a try. Your support is how we pay both the food bloggers who create content on Prepear, and continue to improve the Prepear app for everyone.
Remember that canceling your subscription doesn't delete your account, you can still continue to use the free version of Prepear forever at no charge. All of your recipes will continue to be saved on Prepear and will still be accessible to you either with ads, or on the content creator's original site when you are on the free version.
If you would like to start your subscription at a later date you can always come back, and the Meal Plans and Cookbooks that were part of your subscription will still be there waiting for you.
Cancelling your subscription through the Google Play or Apple App Store
If you subscribed to Prepear directly through either the Google Play or Apple App Stores, you will need to cancel your subscription directly through the App Store you subscribed through.
Click here for instructions on how to cancel an app store subscription.
Cancelling your subscription through PayPal
If your initial subscription payments were setup using PayPal as your payment method, you will have to cancel your subscription through PayPal as well. Sign into your PayPal account and then read the support article from PayPal. Or you can cancel using the following steps:
From the PayPal Website:
- Go to Settings.
- Click Payments.
- Click Manage automatic payments.
- Select Prepear.
- On this page, you can Cancel the automatic payment and change the payment method.
Cancelling your subscription directly through Prepear
If your billing is directly through Prepear, complete the following steps to cancel your subscription. Your subscription will continue until the end of your paid subscription period and then will revert to the free version of Prepear. You can always continue to use the free version of Prepear after you cancel.
How to cancel from within the Prepear App:
- Navigate to your profile within the app (the "me" tab on the bottom right).
- Tap on "Settings" underneath your profile picture.
- Select the "Billing" option.
- Select "Prepear Free" then confirm by clicking the "Yes, Cancel Now" button.
How to cancel from your computer (web / desktop version of Prepear):
- Click on your profile image in the top right of your browser.
- Select "Account Settings"
- Select "Subscription"
- Select "Prepear Free" then confirm by clicking the "Yes, Cancel Now" button.
Thanks again for subscribing to Prepear, we'd love to hear feedback about why you decided to cancel your Prepear Gold subscription, and what we could do to improve. Please email us at help@prepear.com with your feedback. Our entire team reads every message and we really use it to make Prepear better for you.
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