Most of our customers are billed through Prepear, and you can manage your account through your profile account settings. However, if you subscribed to Prepear through the app store and wish to change your subscription or cancel your account, take the following steps:
For Apple users:
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to authenticate your Apple ID.
- Tap Subscriptions.
- Tap the subscription that you want to manage. ...
- Use the options to manage your subscription.
For Google Play store:
- Launch the Google Play Store app.
- Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscription you'd like to cancel.
- Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page